News: Openbay Unveils New Website to Better Showcase Features and Benefits of the Intelligent, Automated Chat and Messaging Platform for Automotive Service Industry

Openbay Unveils New Website to Better Showcase Features and Benefits of the Intelligent, Automated Chat and Messaging Platform for Automotive Service Industry

Cambridge, MA — March 1, 2021 — Openbay, Inc. the industry-leading automotive service marketplace and SaaS company, today introduced a new website for its intelligent, automated chat and messaging platform, Openbay Otis. The new site more accurately describes the features and business benefits Otis delivers to automotive service businesses in a post COVID-19 world. Recent changes in how consumer’s shop and procure professional services, to include automotive repair and maintenance, are most likely here to stay for the foreseeable future. The new site describes how the adoption of new technology (Artificial intelligence) combined with the use of data gives businesses the advantage to create new online relationships with consumers that are better aligned to meet their expectations for online engagement.

“In a post COVID-19 market, automotive service businesses must re-think how they interact and communicate with consumers via digital channels. Business owners must make hard changes necessary to position their business for growth and success,” said Rob Infantino, founder and CEO of Openbay. “A good place to start is where the pandemic accelerated change — growth in e-commerce. Businesses must meet online consumer expectations quickly, accurately and conveniently. Adding an intelligent and automated chat and messaging platform powered by AI to an automotive service business website is a better way to build and foster new customer relationships in today’s new market.”

For more information on Openbay Otis — go here.

For a product demo of Openbay Otis — go here.

About Openbay

Openbay, an award-winning online marketplace for automotive repair and services and a provider of SaaS-based solutions for the automotive services industry, is transforming the experience for automotive repair and service for consumers and fleet, and the way automotive service businesses acquire and service customers. Headquartered in Cambridge, MA, Openbay is privately held. Its investors include Shell Global Commercial, Stage 1 Ventures, Boston Seed Capital, GV (formerly Google Ventures), a16z seed, and several individual investors. Openbay holds an A+ rating from the Better Business Bureau.

--

--

--

Online automotive repair and maintenance service marketplace; receive multiple competitive price estimates, book your appointment, history saved online.

Love podcasts or audiobooks? Learn on the go with our new app.

Recommended from Medium

How do we stop falling for shitty business models…we design better models!

How GPS Tracking can help you adapt to the new normal

Starbucks Closing Locations In Canada

Home aggregator and rental mgmt firm Zenify raises $1-M from HNIs

2014 Dodge Ram 3500 Megacab Longbed- Pumpkin Spice

Columbus Cars and Coffee Season Opener Roars Into Columbus Zoo

Level 3: THE PRODUCT (finally)

Hagerty Launches DriveShare Program Exclusively For Porsche Owners

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store
Openbay

Openbay

Online automotive repair and maintenance service marketplace; receive multiple competitive price estimates, book your appointment, history saved online.

More from Medium

Re-imagining Raza’s Universe in Code

Healthily Match Pre-Launch⚡️

Data Clean Rooms — a key part of a marketers workstack in 2022

data clean rooms

How to Create a Hybrid Event with IMPACT

powder paint explosion