According to a recent article posted on Brandfuge and written by Patrick Fletcher, Openbay “is the most convenient way to find, book and pay for auto repair”. The entire team at Openbay agrees! …


Openbay vehicle owners consider several factors when deciding whether to book service at your business, including location, ratings and reviews, amenities, and, of course, price. Today we’re going to take an in-depth look at how service pricing works on the Openbay marketplace.

Nobody knows your auto service business better than…


Overlooking a Simple Retention Tactic

Sending out service reminders via e-mail or text, making follow-up calls, mailing postcards, scheduling next visits at the time of car delivery — there are many tactics automotive service-repair businesses can use to retain customers. But one simple tactic is often overlooked: empowerment.

The customers of today, and tomorrow, live…


“Our vision is to do business the way today’s consumers want to do business,” says George Kingman, President of Advanced Shop Leadership. “This led us to Openbay Otis, the innovative and automated intelligent chat platform from Openbay.” George brings decades of leadership and automotive industry expertise to ASL. He currently…


“At Cleve-Hill, we love customer service,” shares Joe Nicosia, Jr., Vice President of Cleve-Hill Auto & Tire. “In fact, it was our interest in new ways to better serve today’s customers that led us to Openbay Otis intelligent chat.”

Cleve-Hill Auto & Tire is a successful family-owned and -operated auto…


Consumers are online more than ever and over 60% expect a real-time response. Is your automotive service business ready to engage? And how can an intelligent chat and messaging platform help?

Jim Gregoire, Openbay Head of Product, AI, recently sat down with NAPA AutoCare Center Owners Brandon Harrell of Harrell’s…


Openbay Unveils New Website to Better Showcase Features and Benefits of the Intelligent, Automated Chat and Messaging Platform for Automotive Service Industry

Cambridge, MA — March 1, 2021 — Openbay, Inc. the industry-leading automotive service marketplace and SaaS company, today introduced a new website for its intelligent, automated chat and messaging platform, Openbay Otis. The new site more accurately describes the features and business benefits Otis delivers to automotive service businesses in…


Combined solutions help convert more online consumers into customers, increase staff productivity through automation, and drive automotive service and repair revenue for automotive service centers

Openbay Intelligent Chat and Messaging Platform Integrates with Shop Boss Auto Repair Shop Management Software Driving Service Revenue and Shop Efficiency

Cambridge, MA (Businesswire) — February 16, 2021 — Openbay, Inc. the industry-leading automotive service marketplace and SaaS company for the automotive services industry, today announced…


Victory Auto Service & Glass is an award-winning, family-owned and -operated automotive repair and auto glass service business based in the Minneapolis metro area. Owner and President Jeff Matt started his career as an automotive technician. …


Hogan Tire & Auto Service is a third-generation family-owned tire and auto service business in the greater Boston area. Founder Thomas E. Hogan started the company in 1915 when the automotive service industry was just beginning. Hogan Tire & Auto Service has been in continuous operation for over a century…

Openbay

Auto repair made simple. Compare, book & pay for local auto repair & maintenance. Web, iOS & Android. openbay.com openbay.com/blog

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